Welcome to The Lash Studio!
The newest salon in Downtown Spartanburg specializing in Eyelash Extensions and Brow Shaping.
THE LASH STUDIO POLICIES
Please read all of the following policies before booking.
Please aim to arrive 5 to 10 mins before your scheduled appointment time with clean/makeup free eyes and lashes. Extra time spent cleaning your lashes will mean less time lashing. If you arrive after your scheduled appointment time, it may not be possible to extend the time available for your booked service; if your service is shortened due to your late arrival, you will still be charged the full cost of service.
CHANGING YOUR APPOINTMENT
A minimum of 24 hours notice is required to reschedule/cancel a booked appointment without being charged the cancellation fee. There is a one time allowance of a last minute cancellation or reschedule after that the cancellation and no show policy is in effect.
CANCELLATION + NO SHOW
As a courtesy, appointment reminders are sent out 72 and 24 hours either by text, email, or both. If an appointment is cancelled or rescheduled within 24 hours of your appointment, you will be charged $25 of your service as a cancellation fee. A deposit for all clients of $25 will be due at the time of booking. This is to protect your time that is set aside especially for you, as well as to protect our time which books up quickly. In turn we promise to keep appointments on time, give you our full and undivided attention and of course, the best lash work Spartanburg has to offer.
You are paying for artist time, product and other expenses used to provide you with a service. No refunds will be given for any reason on services or products. If you are unhappy with a service, you may contact us within 72 hours of your appointment to discuss your concerns and if a fix can be done to address your concerns, it will be done so with a 30 minute complimentary express touch up if it is at the fault of application or product. Any concerns addressed after 72 hours of your last appointment, or if you fail to follow proper aftercare instructions, will be charged at full price for the service.
We’ll Take Care of You
The Lash Studio is one of the newest salons in the Spartanburg area. We founded our business with one goal in mind - to make each service effective, safe and affordable for every woman. Our Eyelash Extension Studio offers a modern, clinical and private setting for all your needs. Our specialists strive to understand and exceed our clients’ expectations. Ready to embark on a beautiful journey with us?